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Refund Policy

Refund Policy - Scent Lab Perfumes

Unfortunately we cannot offer refunds, due to the nature of each workshop session is custom made and the oils used cannot be resold.

We do offer a refund on cancelations if you cannot attend a workshop session, however written notification needs to be made 48 hours before the class is due to commence.

For Scent Collection perfumes, we offer refund and/or exchange within the first 30 days of your purchase, if 30 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it along with purchase receipt.

What to include in the Refund Policy

Refunds back to the issuing card only, there are no cash refunds.

 

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